1. Introduction

Welcome to 2hottravellers (“we,” “us,” “our”). We value the trust you have placed in us and acknowledge the paramount importance of safeguarding your personal information. This Privacy Policy outlines how we handle your data, ensuring its security and your peace of mind.

Our Commitment

At 2hottravellers, we’re dedicated to protecting your privacy and the confidentiality of your personal information. We deeply respect the trust you’ve placed in us and are committed to upholding your privacy rights. This policy details how we collect, use, and safeguard your data, guided by transparency and compliance with data protection laws, including:

The Children’s Online Privacy Protection Act (COPPA)

The General Data Protection Regulation (GDPR)

Australian Privacy Principles (APPs)

Philippines National Privacy Commission

Data Privacy Framework (DPF)

We encourage you to read this Privacy Policy carefully to understand your rights and how we process your data. If you have any questions or concerns about your privacy, please don’t hesitate to contact us. Your consent to this policy is crucial when using our website and services. Staying informed through regular policy reviews helps you stay in control of your privacy.

2. Types of Personal Data Collected

When you interact with our website, we may collect:

2.1 Personal Information: Your name, email address, postal address, and additional details you provide during inquiries, sign-ups, or purchases.

2.2 Usage Information: We gather data on your website interactions, such as page visits, device info, referral sources, and geolocation data (with your consent).

2.3 Cookies and Tracking Technologies: Cookies collect data like session and persistent info, and some third-party cookies may be used (manageable through browser settings).

2.4 Log Data: Our servers collect IP addresses, browser types, referring pages, device info, timestamps, and clickstream data for analytical purposes, but not for personal identification.

2.5 Payment Information: When you make a purchase, we collect payment data, including credit card details, for secure transactions.

2.6 Communications: Records of your interactions with us, including emails, chat messages, and customer support interactions.

2.7 Social Media: If you engage with us on social media, we may collect your username, profile info, and message content to enhance services and tailor content (review and manage social media platform privacy settings).

2.8 Use of Artificial Intelligence and Other Information

We use AI to improve your website experience, personalizing content and enhancing performance. It analyzes your interactions to align with your interests.

In addition to personal data, we collect non-identifiable information for optimization, including:

• Device Information: Data on your device type, operating system, browser, and identifiers for compatibility and performance.
• Usage Information: Analysis of your interactions, such as page visits, session durations, navigation, and feature usage, to enhance user experience.
• Location Information: With consent, we use your device’s IP address for localized content.
• Cookies and Similar Technologies: We employ cookies to track browsing habits, preferences, and interactions for customizing your online experience.

Please note that “Other Information” is non-identifiable but essential for enhancing user experience and website functionality. Stringent data security measures protect this information, ensuring your privacy.

3. How We Use Your Data

We use your personal data for various purposes, including:

3.1 Provide Services: To provide our services, respond to inquiries, and deliver relevant content.

3.2 Communication: To communicate with you about updates, newsletters, promotions, and other information related to our services.

We use your contact information, like email addresses, for direct communication, including service updates, travel info, promotions, and event notifications. You can opt out of marketing emails anytime using the “unsubscribe” link. Essential service-related communications will still be sent. We personalize messages based on your interests, location, and interactions. Feel free to share feedback and seek support through our communication channels.

3.3 Analytics: We use cookies and similar technologies to analyze website usage and improve our services.

3.4 Legal Obligations: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

3.5 Marketing: Our marketing practices are designed to enhance your experience and keep you informed about travel-related opportunities and services:  promotional Content (such as special offers, travel tips, destination highlights, and event invitations), targeted marketing, Opt-In and Opt-Out marketing messages, sharing of data (we may partner with trusted advertisers/sponsors for targeted ads/content) helming your inbox.

3.6 Personalization: To personalize your experience on our website and tailor content and offers to your preferences.

4. Data Sharing

We do not sell or rent your personal data to third parties. However, we may share your information under the following circumstances:

4.1 Service Providers

At 2hottravellers, we engage various service providers to assist us in delivering and improving our services. These service providers play crucial roles in maintaining the functionality and security of our platform. We collaborate with trusted service providers, including Ezoic Inc., to enhance our website and services. Here’s a deeper look at how we work with them:

Role: Service providers help maintain and secure our platform.
Data Security: Agreements are in place to ensure data security.
No Independent Use: Providers can’t use your data for other purposes.
Data Retention: They keep data only as long as needed.
Monitoring: We regularly check their compliance with data protection standards.
International Transfers: Some providers are based abroad, but we use safeguards.
Updates: We’ll inform you of new collaborations or significant changes.
Your Rights: Your data rights apply even when providers process your data.

4.2 Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.

4.3 Consent:  Your consent matters. If data sharing goes beyond what’s mentioned here, including with Ezoic Inc., we’ll seek your explicit consent.

If you suspect data compromise or misuse, please contact us first. By doing so, you give us the opportunity to promptly address any concerns, resolve issues, or request your consent if needed. Your proactive communication helps us uphold the highest standards of data security and privacy. Your proactive communication helps us maintain data security and privacy. Your trust and privacy are paramount to us.

5. Data Protection

We prioritize your data protection through:

5.1 Security Measures: We use industry-standard security technologies to safeguard your data from unauthorized access or breaches.

5.2 Data Storage: Your data is securely stored on our or trusted third-party servers that comply with industry standards.

5.3 Access Control: Only authorized personnel with specific tasks can access your data, bound by confidentiality agreements.

5.4 Data Retention: We keep your data only as long as necessary and delete or anonymize it when no longer needed.

5.5 Regular Audits: We conduct internal audits to ensure compliance with data protection laws and regulations.

5.6 Data Breach Response: We have a response plan in place for quick action in case of a data breach.

5.7 Privacy by Design: Privacy is a core principle in our service development.

5.8 Data Transfer Safeguards: We ensure data protection when transferring data internationally.

5.9 Continuous Improvement: We regularly review and update our practices to adapt to changing needs and regulations.

6. Rights of Individuals

You have specific rights concerning your data:

6.1 Access: You have the right to request access to your personal data. This includes obtaining a copy of the data we hold about you and understanding how it’s used.

6.2 Correction: If you believe that any of the personal data we hold is inaccurate or incomplete, you can request corrections or updates.

6.3 Deletion: You can request the deletion of your personal data under certain circumstances. For example, if the data is no longer necessary for the purposes for which it was collected or if you withdraw your consent for processing.

6.4 Objection: You may object to the processing of your personal data if you have legitimate reasons to do so, such as concerns about how your data is used.

6.5 Withdrawal of Consent: If we rely on your consent for processing your data, you have the right to withdraw that consent at any time. This means you can opt out of specific data processing activities that rely on your consent.

7. Third-Party Services

Service Provider: Ezoic Inc.

2hottravellers may use the services of third-party providers, such as Ezoic Inc., to optimize website performance, analytics, and advertising. These third-party providers may collect and process your personal data as described in their respective privacy policies. We encourage you to review the privacy policies of these third-party providers for a better understanding of their data practices.

CDN: Hummingbird uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

Plugin: Smush

Note: Smush does not interact with end users on your website. The only input option Smush has is a newsletter subscription for site admins only. If you would like to notify your users of this in your privacy policy, you can use the information below.

Smush sends images to the WPMU DEV servers to optimize them for web use. This includes the transfer of EXIF data. The EXIF data will either be stripped or returned as it is. It is not stored on the WPMU DEV servers.

Smush uses the Stackpath Content Delivery Network (CDN). Stackpath may store web log information of site visitors, including IPs, UA, referrer, Location and ISP info of site visitors for 7 days. Files and images served by the CDN may be stored and served from countries other than your own. Stackpath’s privacy policy can be found here.

8. Changes to This Privacy Policy

We’re committed to transparency and may update this Privacy Policy periodically. This could be due to changes in our practices, legal requirements, or improved data protection measures. When we make changes, we’ll post the updated version on this page, with the latest revision date prominently displayed at the top.

9. Links to Other Websites

While our website includes links to others for your convenience, please be aware that we don’t control these external sites. We’re not responsible for their privacy practices or content. We encourage you to review the privacy policies of any sites you visit, especially when leaving our platform. Your privacy is important, so it’s essential to be cautious about sharing your data.